ReadMe Status

Refactored Hubs Down

Update - Systems remain stable and our team continues to deploy targeted fixes. Work is ongoing to address degraded read performance across the system, including serving all 404s from cache. We’ll be actively monitoring over the weekend, and we will provide a full RCA next week.
May 29, 2026 - 11:36 PDT

Update - Systems remain stable, and we are continuing to monitor the situation.

Bi-directional sync was on a maintenance job from 9:50 - 11:59 AM (ET) and is now operational.
May 29, 2026 - 10:03 PDT

Update - Systems remain stable. Improvements and fixes have been rolled out and we are continuing to monitor.
May 28, 2026 - 18:49 PDT

Update - Systems appear stable and we are actively rolling out a series of fixes. We will continue to monitor and provide updates
May 28, 2026 - 13:04 PDT

Update - We are receiving reports of degraded performance and are actively investigating. We will provide updates as more information becomes available.
May 28, 2026 - 10:53 PDT

Update - We are continuing to monitor for any further issues.
May 28, 2026 - 08:33 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 2026 - 08:27 PDT

Update - Systems are getting back up. We're continuing to work on a permanent fix for this issue.
May 28, 2026 - 07:35 PDT

Identified - The issue has been identified and a fix is being implemented.
May 28, 2026 - 06:43 PDT

Investigating - We're actively investigating this issue.
May 28, 2026 - 06:40 PDT

Uptime over the past 90 days. View historical uptime.

ReadMe Hubs Operational

ReadMe Knowledge Base Operational

Admin Dashboard Operational

Developer Metrics Operational

Owlbot AI Operational

90 days ago

99.99 % uptime

Today

ReadMe Micro Operational

90 days ago

99.99 % uptime

Today

Upstream Providers Operational

Cloudflare CDN/Cache Operational

Cloudflare SSL for SaaS Provisioning Operational

Auth0 User Authentication Operational

Auth0 Machine to Machine Authentication Operational

Auth0 Management API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 29, 2026

Unresolved incident: Refactored Hubs Down.

May 28, 2026

May 27, 2026

ReadMe Refactored Outage

Resolved - This incident has been resolved.
May 27, 15:37 PDT

Update - Performance and loading is still being affected, and we're in the process of rolling out fixes
May 27, 13:54 PDT

Monitoring - Performance has improved, but we're still investigating the issue.
May 27, 11:02 PDT

Update - We are continuing to investigate this issue.
May 27, 10:47 PDT

Investigating - We are seeing some slow performance, possibly 500 errors. investigating
May 27, 10:43 PDT

Update - We pushed a large update to our platform which caused temporary read/write disruptions. We have halted all migrations while we investigate and implement safeguards to prevent recurrence.

We should be up and running now, but please contact us if you are still experiencing any issues.
May 27, 10:17 PDT

Update - We are monitoring the issue.
May 27, 10:08 PDT

Monitoring - We're slowly recovering and monitoring the situation.
May 27, 08:57 PDT

Identified - The issue has been identified and a fix is being implemented.
May 27, 07:52 PDT

Investigating - We are currently investigating this issue.
May 27, 06:51 PDT

May 26, 2026

Slow performance across customer hubs

Resolved - This incident has been resolved.
May 26, 20:54 PDT

Monitoring - We have identified and quickly fixed the issue and are currently investigating a more thorough fix
May 26, 10:49 PDT

Investigating - We are experiencing slow performance across customer hubs
May 26, 10:41 PDT

Degraded performance across Admin Hubs

Resolved - This incident has been resolved.
May 26, 08:37 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 07:26 PDT

Investigating - We are currently investigating this issue.
May 26, 06:39 PDT

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

Related

Past Incidents